I agree. And definitely do not call me if I contacted you via email. | Hacker News

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		this_is_not_you on March 2, 2020 \| parent \| context \| favorite \| on: Show HN: A collection of support replies to make y... I agree. And definitely do not call me if I contacted you via email.

ddingus on March 2, 2020 | [–]

Yes, respond on the channel received.

I do a fair amount over SMS of all things. It is potent. They can quickly send the trouble, media, etc...

I will just open a ticket for them at some point to capture things for later, but a quick response almost always works well.

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