What the internet is doing is taking our private lives and making them public.
If I sell an apple to you from my lunchbox, am I a food vendor and need to get a license? What if I sell 100 apples? A thousand?
Government has created these boxes around what it considers employees, restaurants, hotels, businesses, and so forth. Then the industry has waddled up to the trough and helped create a web of laws that prevent just any random schmuck from getting into one of these official categories. Now that we have this ton of innovation, expect a lot of pushback. This article only scratches the surface. If you are acting in the capacity of a hotel, should you have health inspections? Carry a certain kind of insurance? Or are you a landlord, but just for a day? In that case you have all sorts of tenant rights and landlord responsibilities to consider. And the key question behind all of this is: do we want government to apply the same kinds of broad solutions we needed to safeguard consumers in 1850 (I exaggerate for effect) in the hotelling business to one guy who rents his house for a couple of weeks a year? If not, what is the difference? We're going to have to choose: either accept massive government intrusion into every small detail of our lives (monitored by the internet) such that we still fit into this concept of a 1950 economy or deal with a world where these risks we used to not have to worry about are commonplace.
Like I've always said, SOPA and such are just the beginning of the battle. Lots more to come. It's not just big industry protecting it's turf; there'll be a lot of that. It's the problem that the structure of the governmental system doesn't match up to the actual way people are beginning to live their lives. That's a much more fundamental issue.
I don't think legalizing AirBnb is going to help internet entrepreneurs any more than brandishing a squirt gun is going to save you from an armed robbery. The best it will do is cause an imperceptible delay in the oncoming storm.
I think your dichotomy is a bit too stark, and the result will end up having to be some mixture of traditional regulation and exemptions for small-scale activity. With AirBnB, the guy renting his house a couple weeks a year I agree is not a model that makes sense to shoehorn into 1950s hotel regulation. But what's causing problems is that a number of AirBnB renters are literally unlicensed hotels, of the slummy, bug-infested, inadequate-fire-escapes sort that the original hotel regulation was intended to put an end to. They're not any sort of new 2012 problem, but exactly the same 1950s problem (and in NYC, often quite literally in the same old buildings).
The problem isn't you or me renting out our apartments, but the guy in NYC who's converting an apartment block into a full-time commercial hotel without meeting the proper safety/health standards. So far, I think this is a minor problem on AirBnB except in NYC, where slum-hotel listings are starting to proliferate, often dishonestly listed as if they were someone personally renting out their private apartment (though the review system does help limit this after the first few people are fooled).
Kids are getting their lemonade stands shut-down by cops. Traveling vendors are getting shut-down in cities because they're competing with established restaurants. The Amish are getting raided by feds for selling raw milk. I can keep going if you wish.
I agree, and I think that's why there will need to be exemptions for small-scale independent vendors. You didn't address my point about the continuing need for regulation of large-scale vendors for essentially the traditional reasons, though. Does the fact that we should let kids run lemonade stands without being hassled also mean that full-scale commercial hotels in Brooklyn should be unlicensed and not subject to health/safety inspections? On the latter point, I don't see the situation as much different than the 1950s: if someone is trying to convert 30 apartments in a building to a de-facto hotel, that's the use-case that hotel regulations were put in place to address. The new 2010s phenomenon is the person who's renting out their personal apartment intermittently, and which current regulations are too inflexible to accommodate. So I think a more flexible range of policies are needed.
You're asking me if we should dictate to the entire population which risks are acceptable to take. I would say there is no logical methodology to accomplish this.
It's okay to drive a motorcycle, but not okay to buy lemonade from a kid?
It's okay to smoke cigarettes, but not okay to sell unregulated securities?
Risk should be legal and honestly disclosed. The only crime should be intentionally misrepresenting risk -- and this can easily be done in contract.
"The new 2010s phenomenon is the person who's renting out their personal apartment intermittently, and which current regulations are too inflexible to accommodate."
I'm not a fan of regulation by any means as I see it adding to the cost of products and service. But by and large they also exist to protect people from their folly and what they don't know about. (The cancer comes of course from when that theory gets out of whack or when groups take advantage of that to exclude legitimate operators..)
"Does the fact that we should let kids run lemonade stands without being hassled also mean that full-scale commercial hotels in Brooklyn should be unlicensed and not subject to health/safety inspections?"
Kids running lemonade stands where you see the kids are running the stand is a risk any typical person would know exists (since they don't know if the kid mixed the lemonade or a parent etc. So they can judge the risk. (Besides being clearly grandfathered in so many ways.)) But kids making lemondade and selling it to the corner store is a risk that people need to be protected against. The key being is a person reasonably able to know the risk that is involved in what they are doing.
So in the case of airbnb I'm not sure people understand the risk they are taking when doing this on a large scale (both from the renting end and the using end). And that is what they need to be protected against.
It is common for some people to claim that everything is shit now, and things were brilliant in the past. This has been going continuously on for ~2,000 years, and the world hasn't gone to shit yet. If you go back to your Golden Age, people were probly comparing themselves to a mythical past aswell.
Roman poet Juvenal in 100 CE remarked how modern people had no sense of civic pride and hard work and instead all modern people wanted was "bread and circuses" (i.e. to eat food and watch entertainment)
Kids are getting their lemonade stands shut-down by cops
Stuff like that is sometimes the case of laws designed to make life harder for the homeless and very poor now getting applied to cute little girls.
You could decriminalise it, but you'd have to let the junkie on the street sell things too. The old days of police knowing which sort of people to apply laws to (based on class, skin colour, accent, etc.), and which sort of people they should not apply laws to, are, thankfully, ending.
First, while it's certainly true that people of every age have complained about the past, it's also true that some ages were really shitty. Rome went through several really bad emperors, for instance. If we are to learn anything from history, we should learn that there exist signs that we are entering an age of tyranny. It's fine to debate what they are, or whether they are prevalent today, but it's not okay just to toss out any observation about the way things currently are with "yeah but people always complain like this" That's a pretty scary throwaway.
Second, and most tragically, the more laws we have the more the police have the ability to selectively choose. You seem to have it backwards. In a society with a few laws, if the cops bust you they have to pick one random one and try to make it fit. In a society with complicated, diverse, and sometimes conflicting laws, they have a lot more options over how to send you to jail, and it's more likely that one of these options will fit. In the states, for instance, we've made it a felony to lie to a federal official in the progress of his duties. That's so broad and free-ranging that even with an attorney present it's not clear what citizens should do to be sure they are not crossing the line into committing a major crime. The police get to decide. Likewise, many states are choosing not to enforce marijuana laws -- a stance I agree with -- but the national government is constantly enforcing them anyway. At a certain level of complexity, it's all about which laws get attention from officials and which don't.
It might seem that creating a more complex system of laws is a natural consequence of having a more complex and modern society. That's also a fallacy, as complex societal interactions have been working just fine with few laws for recorded history. However, the reverse is true: when a certain degree of complexity is reached, society actually becomes much more simple. Once the system is not understandable to the common man, police can do what they want, prosecutors can pick and choose which laws to enforce or not, and politically-connected people get to live like kings.
It is easy to think that each law we add somehow makes the world a more just and fair place to live in, but that's only because in our mind we pretend that this law will be applied universally. Authorities have long since passed the point where laws are applied universally. To hear and get excited about a new set of laws now is simply to desire to enforce one set of laws at the expense of another (we are never told which laws will be receiving less enforcement action). It's a way for politicians to get elected, not make society a more just place.
All of this is counter-intuitive, I'll grant. But it's not like it's a secret.
Assuming people know that they are renting slummy, dangerous apartments, I see no reason why they should be prevented from doing just that. Unless it's creating a wider problem for the community, I just don't see the benefit of baroque licensing and regulations.
I think what you're saying is that hotels (or hotel-like operations) shouldn't have strict health and safety regulations generally as long as there's adequate disclosure, but that's orthogonal to the discussion at hand. I think both you and your parent poster would agree that "actual" hotels and de facto airbnb hotels should be treated similarly from a regulatory standpoint, even if you disagree as to how much regulation is appropriate... in other words, airbnb shouldn't give some participants an unfair regulatory advantage over other participants in the same market niche.
"we needed to safeguard consumers in 1850 (I exaggerate for effect) in the hotelling business to one guy who rents his house for a couple of weeks a year? If not, what is the difference? "
My law of large numbers: One guy who rents out his house for a couple of weeks is de minimis and can and will be overlooked. 1000 guys who rent out for a couple of weeks is not de minimis. Problems tend to get solved and addressed when there is a bad event or outcome or a large number of people appear to be doing something objectionable to someone. The more events happening the greater the chance of something bad happening, more people being affected and something being done about it.
A single user will fly under the radar. The mere fact that a larger percentage of people are doing something (in this case renting out their rooms) means there is a problem that could happen that needs to be addressed.
You don't even need these "boxes" because you can apply common sense: you are selling a lot of apples. This makes you a "vendor." Apples are food, hence you are a "food vendor." At that point, you have a substantial number of customers.
If the apples you sell are contaminated (by your or a supplier), we need to be able to track down your customers for public health reasons. Hence, the license.
This does not require massive government intervention. That exists because of all of the cruft built up over decades to prevent bad apples (pun intended) from abusing loopholes in the rules.
Food vendor licensing has a common basis with hotel licensing. SOPA is a red herring, as there is no public safety basis that ties it to food or hospitality.
The problem with this is that different people are going to have different common sense ideas of where the cutoff is, so the numbers have to get written down. Then you to worry about how many things constitute an "item", like if I'm selling boxes of packs of raisins do you count the boxes, the packs, or the raisins? And is the count different for apples and hams? Pretty soon you're arguing in court about whether a Fig Newton is a cookie or not.
But then again, we're already arguing in court about whether or not a Fig Newton is a cookie for purposes of sales tax, so this isn't an infeasible solution, just one that imposes costs we should be aware of.
What if we continue this trend of just doing technically illegal things on a massive scale?
New sites we can make: food2u - browse local bored people with kitchens and have them make then deliver food to you; movr - rent (unlicensed, uninsured) people with large vehicles to transport your stuff; qwikcut - find people who cut hair at home; friendzzzz (four Z's) - substitute someone bored instead of a licensed home care nurse; bugoot - find people with excess bugspray to treat your residence; talkerr - find a non-licensed person to share your problems with instead of a school'd therapist.
I wouldn't be surprised if half of those are billion dollar companies waiting to happen.
> "What if we continue this trend of just doing technically illegal things on a massive scale?"
Judging from history: the wronged-customer stories will pile up until the public demands some form of regulation.
Keep in mind that the laws that make airbnb illegal, are the ones that were created as a reaction to business operating in the prior regulation-free environments. Building codes and fire safety regulations exist as a result of a history of preventably-tragic fires and building failures. Food safety regulations exist as a result of a litany of preventable food-borne illnesses, ingredient fraud, etc.
Regulations/rules/laws require oversight. You can fine a giant hotel. You can verify conditions in restaurants. You can ticket illegal food trucks. Can you stop a guy from making experimental taco flavored cereal at home then delivering it to people who ordered it online? That's a horrible example.
The new rule of startups seems to be: We'll do what we want. You can't stop us.
You can't stop small-time, independent cottage industry, and traditionally many governments turn a blind eye to it--- people selling small amounts of baked goods and such is not a new thing, and prosecuted rarely enough that it actually makes the news when it happens. What's new, and is much easier to stop, is centralized brokers turning at-scale aggregation of such cottage industry into a business plan. It's hard to stop me from privately arranging to sublet my apartment for $30/day with someone I met online, but it's much easier to shut down AirBnB doing it with thousands of properties.
Basically I agree that the internet will change much of this, but I disagree that there are billion-dollar companies waiting to happen, unless they get the law to (at least tacitly) go along with them. Billion-dollar companies are juicy targets that can't sneak under the radar in the way that individuals can.
That's what I mean by it being so rare that it makes news. And big news... one incident in Georgia in 2011 produced hundreds of news articles, including in major national newspapers, significant television coverage, and thousands of blog posts. You wouldn't expect that if cops were shutting down a dozen lemonade stands a day.
Good point. Although you have to wonder how much of the ubiquitous `anti-terrorism` web tracking is going to be used to report ebay/craigslist/amazon to the IRS
I would actually expect something much more like a certification process that sites and participants would volunteer to participate in.
e.g. If there's a large scale discontentment with Airbnb following a growing pile of wronged-users, I would expect the site and users would be willing and eager to participate in a hypothetically reasonable/affordable certification process, as users would logically be expected to gravitate to 'certified' spaces and renters given a choice.
I agree, that is basically the way that the very popular bed&breakfast association "Gîtes de France" has been working for the past 50 years (http://www.gites-de-france.com/). From the user point of view it works wonderfully, it's very easy to get cheap, quality lodging with a personal touch in rural France. In Paris, forget about it, so airbnb is building a good market here.
* Can you stop a guy from making experimental taco flavored cereal at home then delivering it to people who ordered it online?*
Yes, quite easily. For the guy selling tacos, possibly prison, but more likely fines. And since we're likely dealing with interstate taco sales, these fines can be enforced via wage garnishment and may even survive a bankruptcy.
For the startup...massive civil lawsuits. That corprate entity they formed? Not going to help them if they are undercapitalized with inadequate insurance or financial reserves, since the corporate veil piercing doctrine will allow plaintiffs to go after the owners and investors personally.
I don't think that the government should be this zealous in enforcing these regulations, but there's a good chance that they will try to make a few examples out of a few unlucky startups/individuals to minimize violations.
Food safety is more about barriers to entry than safety these days. The regulators have been captured by the industry and used to keep out competition.
Sure. There is no shortage of very real downsides to regulations, be they voluntary self-regulation by industry, 'reputation'-tracking done by consumers themselves or the wide variety of government regulations.
It's really not about preventing competition. The primary barrier to entry for restaurants and food vendors is, and always has been, access to the capital necessary to get it off the ground. It turns out that buying physical goods and equipment is more expensive than a free AWS account and a laptop.
I agree with your point about restaurants, but you are not acknowledging the current trend in agriculture. I'm talking about the small "organic-like" farms that want to slaughter on premise or sell homemade items. The meat industry in particular has captured the regulators and use them to keep out competition. The large packers want more regulation, because they can absorb the cost of compliance and the cost of fines for non-compliance when they get slapped on the wrist.
Resources that have been distributed among people in small quantities now can be aggregated and it's a big opportunity. The special case when the resource is people's skills is particularly interesting.
Are these really companies? You could easily take one technology platform and re-skin it to fit all these ideas. They are all merely "find people who are X". Making these websites wouldn't be too challenging either. Maybe I'm just jaded though.
One thing that has always puzzled me about AirBNB is that there's no mention anywhere about taxes. All this money changing hands without being taxed sure seems weird. Renters usually pay taxes for the rent they get, shouldn't people doing this on AirBNB do the same?
In the US, you have an obligation to pay taxes on income, regardless of whether you get it in a traditional fashion or from a new economy web 2.0 social networking service, regardless of whether it is in cash or electronic, and regardless of whether the government is aware of it or not. Compliance with this is... mixed.
Airbnb follows its legal obligations to report monies which it disburses to hosts, which will in almost all cases constitute income, via a 1099 (or similar) form delivered to both the host and the IRS.
see: http://www.airbnb.com/help/question/122 , conveniently located near the top of the search results for [airbnb 1099] (if you knew the probable way they were going to report) or [airbnb taxes] if you didn't.
What's a bit gray-area about it is that unlike someone like Craigslist, AirBnB isn't just a matchmaker, but has inserted themselves directly into the commercial transaction as the point of sale: they, not the property owner, are the ones who not only advertise the property, but complete the booking and charge the credit card. Whether that means they're responsible for filing the taxes is murky, and probably depends on which taxes and which jurisdiction.
On my state income tax form there's an "add this small amount to your taxes and we won't care about you buying normal stuff online" box, which I check each year. So sort of.
"Supposed to" is debatable. States do not have authority to tax interstate commerce. They go ahead and ask for it anyway. Although they call it a "use tax," the the tax is calculated solely based on the money that changes hands in an interstate commerce transaction. Looks like a duck, quacks like a duck, has webbed feet like a duck, as they say. It's an interstate commerce tax.
A personal expense does not become a business expense just because a taxpayer calls it that. But states think they can make an interstate commerce tax into a "use tax" just by calling it that.
I've first hand experienced bait and switch scams, thieving cleaning staff, and made up fees in cheap hotels from around the world. NYC hotels are particularly bad offenders even though they are thoroughly regulated.
If anything an AirBnB host infinitely more trackable and accountable than a hotel you book directly or through an oblivious intermediary (travel agent). Not to mention the countless minimum wage staff working for these hotels that are also much harder to thoroughly vet and trust individually than a single host.
Just because something is more familiar (hotels) doesn't mean it's safer.
I'm more likely to buy a new iPod from a reputable, regulated shop, from a random guy on eBay/craigslist.
You're talking about small individual regulated hotels, which obviously would be a bit hit and miss with regard to quality/safety, just like buying an iPod from a small shop called the "eyeStore" is going to entail more risk than buying it from Apple or BestBuy etc.
I'm not making any blanket statements about regulation, I'm simply stating that in this particular case the safeguards provided to guests by the structure of AirBnB's business are superior to those provided by municipal hotel operation regulations. If you'd care to address this point directly I'm all ears.
Another issue is fire/damage and house insurance in general.
In my old house we had a legal rental suite. OUr home insurance went way up when we told them we had a tenant.
We thought about not mentioning this, until it was pointed out that if a fire was started by the tenant and the insurance company found out there was a tenant then we'd get nothing.
And insurance companies are very good about finding out things like this.
I think that is the first response most people have, but they've booked something like 5MM nights with no adverse events like you've described. Also, VBRO and Homeaway are both older companies with similar business models and neither has had a huge PR disaster like you describe.
"Hey look! My landlord just evicted me for leasing out my spare room in violation of my lease!"
There is nothing stopping you from putting an ad on Craiglist. However, if you violate the terms of your lease, you can get evicted. Moreover, these sorts of violations are usually not covered by tenant protection laws, so you would not be entitled to the normal eviction procedure protections.
AirBNB isn't illegal -- it's analogous to the "personal services" sections in newspapers that are almost certainly including advertisements for prostitution.
The problem is, the people renting out their rooms on AirBNB are in many cases violating local law, lease terms or insurance contracts. They're also in moral hazard -- they are paying for homeowners/renters insurance while running a roominghouse.
AirBNB's legal position has to be "buyer (ie. landlord) beware". But their marketing position is that it's easy to cover your expenses by renting out your apartment. That paradox is a variation of Napster's old "people are just sharing music like they always have" line.
One of my family members in Charleston, SC was making $30k+ annually with Airbnb, until the city threatened her (and everyone else in town offering space on Airbnb) with steep fines and even jail.
She chose to pull her listing, and most others in town did as well.
Ironically, it would have been acceptable if she had used a normal VRBO service (like HomeAway), as those services usually take care of any licensing and taxes associated with renting out one's home.
What I missed is a clear anser to the question wether AirBnB is illegal or not. And if yes, in which countries.
The only constraint I see in Germany come from your rental contract in case the room / appartment you rented out via AirBnB is not your own property. In this case technically you would need the OK from your land lord. If it's owned by yourself, you would have a legal contract with the person staying over. But I'm not a legal expert on that.
EDIT: What puzzles me are some of the comments here. I rather expected them to be along the line of "of course it is, WTF are you thinking it souldn't be???? And "how I like it, great product". But maybe it's just me, I really had a... weird day today! :-)
Another comment makes a great point re: insurance. If a tenant burns your house down, or floods your basement, or invites someone over who falls and breaks their leg in your home, you may be in for a world of hurt.
One note, is that common clause to disallow subletting is not legal in Germany.
But the law in Germany has an other trap. You need to file a book, with passport numbers and name of your tenants, if you are running a hotel like business.
Does a broker of services have an explicit legal responsibility to monitor tax issues of the clients? Wouldn't that put an absurd onus onto services like craigslist?
No, because Craigslist is not a broker. They're an advertiser. AirBnB is a broker because all the financial transactions go through them so their legal and tax responsibilities are different.
Possibly, depending on the jurisdiction. Most VRBO's provide this service to the home owners.
Indeed, it seems that one of AirBNB's primary cost advantages over other VRBO's is that they don't cover tax withholding. This may not matter much if you know how to handle tax payments yourself, but it could become a significant issue when a lot of AirBnB users get audited for underreporting taxes (AirBnB reports payments to the IRS, which makes it easier to spot underreporting).
Note: income tax payments must be made at least quarterly, not annually. The annual payment is intended to cover shortfalls based on estimated taxes following short of actual taxes and yearly tax items (i.e., credits/deductions).
I haven't used airbnb but after reading some of the comments here, I looked up the airbnb site to check if they have tools/features which try to address the "I am renting to a total stranger/I am renting a strange place" issue - http://www.airbnb.com/safety#reputation - I guess these tools could be improved/enhanced.
But, just because something doesn't follow an established pattern, doesn't mean its illegal. It would make sense if a community decided to add a "no airbnb" clause to their bylaws/rules - but the govt picking and deciding what is abuse of resources and what is not doesn't sound practical - esp when the resource usage of an airbnb unit is no different when it is rented out versus the owner(s) occupying it themselves.
If there can be things like credit-default-swaps, I don't see why the insurance industry should not come up with instruments for this kind of a market - where there is a market, there must be a way.
The issue isn't that an unconventional pattern is illegal. The issue is that the risk models of residential mortgages, many apartment leases and insurance are designed for people living in a home.
That distinction is important, because people generally treat their home with more care. And insurance/mortgages are priced accordingly.
An apartment tenant generally doesn't leave the door open or unlocked -- they don't want their stuff to be stolen or destroyed. But a hotel guest or AirBNB renter has no skin in the game. Have you ever worked at a hotel? People routinely leave patio doors open or prop entry doors when they leave the room.
I wonder what is the impact of AirBnB on rents. If landlords see that (despite their leases prohibiting them) their renters are making money through AirBnB, they would want to jack up rents to get a piece of the action.
If I sell an apple to you from my lunchbox, am I a food vendor and need to get a license? What if I sell 100 apples? A thousand?
Government has created these boxes around what it considers employees, restaurants, hotels, businesses, and so forth. Then the industry has waddled up to the trough and helped create a web of laws that prevent just any random schmuck from getting into one of these official categories. Now that we have this ton of innovation, expect a lot of pushback. This article only scratches the surface. If you are acting in the capacity of a hotel, should you have health inspections? Carry a certain kind of insurance? Or are you a landlord, but just for a day? In that case you have all sorts of tenant rights and landlord responsibilities to consider. And the key question behind all of this is: do we want government to apply the same kinds of broad solutions we needed to safeguard consumers in 1850 (I exaggerate for effect) in the hotelling business to one guy who rents his house for a couple of weeks a year? If not, what is the difference? We're going to have to choose: either accept massive government intrusion into every small detail of our lives (monitored by the internet) such that we still fit into this concept of a 1950 economy or deal with a world where these risks we used to not have to worry about are commonplace.
Like I've always said, SOPA and such are just the beginning of the battle. Lots more to come. It's not just big industry protecting it's turf; there'll be a lot of that. It's the problem that the structure of the governmental system doesn't match up to the actual way people are beginning to live their lives. That's a much more fundamental issue.
I don't think legalizing AirBnb is going to help internet entrepreneurs any more than brandishing a squirt gun is going to save you from an armed robbery. The best it will do is cause an imperceptible delay in the oncoming storm.